On Tuesday 5 December 2017, the Scottish Public Services Ombudsman, Queen Margaret University, and the University of Glasgow will be hosting a one day conference on the impact of complaints on the health, well being, and performance of public service employees who have been subject to a complaint. The conference will take place at Queen … Continue reading
On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. The Bill has had a long gestation, … Continue reading
UKAJI are seeking to establish a network for early career researchers (ECRs) working in administrative justice, led by Joe Tomlinson (University of Sheffield) and Christian Gill (Queen Margaret University). The purpose of the network is, in the first instance, to generate a mailing list … Continue reading
On 18 October, Queen Margaret University and Glasgow University hosted, with UKAJI, a seminar to explore the challenges and opportunities arising from the Scottish Government’s new powers in relation to social security and to consider the wider implications for administrative justice in Scotland. The seminar was an opportunity to bring together representatives from the Scottish … Continue reading
The Queen Margaret University Consumer Dispute Resolution Centre seminar series showcases research and scholarship exploring issues relating to consumer-business and citizen-state disputes. On 9 November 2016, the first seminar of 2016/ 2017 will feature Dr Naomi Creutzfeldt (Westminster) and Prof Mike Adler (Edinburgh). Naomi will discuss her research on user perceptions of ombuds schemes in … Continue reading
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