UKAJI

Financial Remedy Recommendations made by the Parliamentary and Health Service Ombudsman Robert Thomas (University of Manchester) This blog presents some data concerning financial compensation recommendations made by the Parliamentary and Health Service Ombudsman (PHSO) acquired through a freedom of information request. When the PHSO makes a finding of maladministration or service failure, it will consider … Continue reading →

The Transforming Complaint Resolution website has been created by Chris Gill, Carolyn Hirst and Jane Williams. Collectively we are academics, researchers and practitioners who have an interest in complaint handling, conflict resolution, and administrative justice. Together we believe that much of the transformational potential of complaints remains unrealised and unrecognised. And our common intent is … Continue reading →

Administrative Law Challenges in the Information Commissioner’s Office Age Appropriate Design Code By Jonathan Collinson (University of Huddersfield) The Information Commissioner’s Office (ICO) Age Appropriate Design Code is a collection of 15 principles to set expectations of how children’s personal data should be processed in order to be compliant with UK data protection law. Its … Continue reading →

Immigration complaints (Part I) By Robert Thomas (University of Manchester) This is the first of three blogs that consider immigration complaints, an important topic of administrative justice. This first blog will examine the key trends, features, and criticisms of immigration complaints. The second blog will examine complaint outcomes and the importance of government collecting data … Continue reading →

Administrative leapfrogging – The Communities Secretary and avoiding the devolved middle-men By Lee Marsons (University of Essex) On 6 July 2021, the Local Government Association held its annual conference at which the Secretary of State for Housing, Communities and Local Government (hereafter ‘the Secretary of State’) delivered a keynote address. This was a speech of … Continue reading →

Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters By Ben Baumberg Geiger (Senior Lecturer, University of Kent, and co-lead of the ‘Welfare at a (Social) Distance’ project on the benefits system during COVID-19) In a new report, we estimate that in July/August 2020, about half a … Continue reading →

The Northern Ireland Public Services Ombudsman’s Own-Initiative Investigation into Personal Independence Payments By Robert Thomas (University of Manchester) The publication of the own-initiative investigation by the Northern Ireland Public Services Ombudsman (NIPSO) into Personal Independence Payments (PIP) is the first such investigation anywhere in the UK. It is a matter of considerable importance. At present, … Continue reading →

Applied administrative justice research: why we all need more of it Joe Tomlinson Administrative justice research has made significant progress in illuminating the nature of administrative decision-making, redress processes, and the interface between citizen and state. While the field is now diverse, both methodologically and in terms of the subjects of study, it consists almost … Continue reading →

Given the decision of the Independent Review of Administrative Law (IRAL) not to make publicly available responses received as part of its call for evidence, UKAJI has decided to bring together in one place IRAL responses which have been made public. Should you wish to include an IRAL responses on this page, please contact Lee … Continue reading →

UKAJI blog guidelines   Objective of UKAJI’s blog UKAJI’s focus is administrative justice. On our website, we define administrative justice in the following way: “Administrative justice concerns how we interact as individuals when the government, or those working on its behalf, act in ways that appear wrong, unfair or unjust. It encompasses matters of everyday … Continue reading →