Roundtable report: complaint handling in adult social care and social housing (part 1) By Chris Gill (University of Glasgow) This blog post (the first of two) provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons … Continue reading
The ESRC Just Energy project By Chris Gill (University of Glasgow) and Naomi Creutzfeldt (University of Westminster) This blog post summarises the findings of our ESRC-funded Just Energy project and outlines the main arguments in our forthcoming book on Access to Justice for Vulnerable Energy Consumers in Europe. Our starting point for this project, four … Continue reading
Title: AJC Report Launch – Access to social welfare advice in a hospital setting: integration of services When: Wednesday 23rd June at 12:30-13:30 Where: Zoom Webinar The COVID-19 pandemic has had a significant effect on the delivery of advice in England. The lack of face-to-face encounters and the remote delivery has highlighted the gaps in access to … Continue reading
Koldo Casla (School of Law, University of Essex) The practical realisation of social and economic rights, especially in the sphere of social security, housing, education and healthcare, is a critical dimension of administrative justice. These matters represent the dominant areas where most citizens will interact each day with public administration and where most disputes between … Continue reading
PHSO starts to regularly publish its casework Below is a short comment from the Parliamentary and Health Service Ombudsman team in relation to the PHSO’s decision to regularly publish its casework decisions online. The new website can be found here: https://decisions.ombudsman.org.uk/ On Thursday 29 April 2021 we started the routine publication of our primary and … Continue reading
