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England

This category contains 8 posts

Courts challenge ombud’s approach to determining service failure

UKAJI is publishing a series of blog posts about the Court of Appeal decision in Miller v Health Service Commissioner [2018] EWCA Civ 144 (February 2018), which identified a number of failures in the investigation by the Health Service Ombudsman for England. The first post, by Richard Kirkham, considered what the judgment tells us about judicial approaches to … Continue reading

New Tribunal powers for health and social care – key points from the guidance

Originally posted on rightsinreality:
So from April* the SEN and Disability Tribunal will have new powers to make ‘non binding recommendations’ on health and social care needs and provision in EHC Plans for disabled children and young people. There is an excellent overview of the Tribunal’s new powers on the Contact website. This is potentially…

What do we know about the role of young people in SEND dispute resolution? A research overview: Part 1

By Margaret Doyle This post is in two parts: Part 1, published here, sets out what we know from research about young people’s involvement in special educational needs and disabilities (SEND) dispute resolution; Part 2 will follow and explore what we know about involving young people with SEN in research and what research gaps exist. … Continue reading

Seminar report: Complaints about public services – where next for the ombud?

Reform of public-sector ombuds was the focus of a seminar on 5 February 2018, co-hosted by JUSTICE, the Ombudsman Association, and UKAJI. It was attended by more than 50 practitioners, law makers, researchers and policy makers and generated a lively discussion about the reform of the public-sector ombud. Below are some background context and a … Continue reading

No end of searching: A comment on the draft Public Service Ombudsman Bill 2016

On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. The Bill has had a long gestation, starting with … Continue reading