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Research

This category contains 208 posts

Preventing exclusion in an age of digitalisation

Preventing exclusion in an age of digitalisation By Jo Hynes (Research Fellow, Public Law Project and PhD candidate, University of Exeter) This blog piece summarises the full rapporteur’s briefing available on the Public Law Project website. Despite significant benefits, the ongoing HMCTS reform programme’s commitment to digital justice poses significant challenges, not least in the … Continue reading

Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters

Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters By Ben Baumberg Geiger (Senior Lecturer, University of Kent, and co-lead of the ‘Welfare at a (Social) Distance’ project on the benefits system during COVID-19) In a new report, we estimate that in July/August 2020, about half a … Continue reading

Roundtable report: complaint handling in adult social care and social housing (part 2)

Roundtable report: complaint handling in adult social care and social housing (part 2) This post provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons (University of Stirling), and Isidoropaolo Casteltrione (Queen Margaret University). This invitation-only … Continue reading

Roundtable report: complaint handling in adult social care and social housing (part 1)

Roundtable report: complaint handling in adult social care and social housing (part 1) By Chris Gill (University of Glasgow) This blog post (the first of two) provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons … Continue reading

The ESRC Just Energy project

The ESRC Just Energy project By Chris Gill (University of Glasgow) and Naomi Creutzfeldt (University of Westminster) This blog post summarises the findings of our ESRC-funded Just Energy project and outlines the main arguments in our forthcoming book on Access to Justice for Vulnerable Energy Consumers in Europe. Our starting point for this project, four … Continue reading