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Local government

This category contains 16 posts

What do we know about the role of young people in SEND dispute resolution? A research overview: Part 1

By Margaret Doyle This post is in two parts: Part 1, published here, sets out what we know from research about young people’s involvement in special educational needs and disabilities (SEND) dispute resolution; Part 2 will follow and explore what we know about involving young people with SEN in research and what research gaps exist. … Continue reading

Seminar report: Complaints about public services – where next for the ombud?

Reform of public-sector ombuds was the focus of a seminar on 5 February 2018, co-hosted by JUSTICE, the Ombudsman Association, and UKAJI. It was attended by more than 50 practitioners, law makers, researchers and policy makers and generated a lively discussion about the reform of the public-sector ombud. Below are some background context and a … Continue reading

Conference announcement – Being complained about: What can we do to support public services employees?

On Tuesday 5 December 2017, the Scottish Public Services Ombudsman, Queen Margaret University, and the University of Glasgow will be hosting a one day conference on the impact of complaints on the health, well being, and performance of public service employees who have been subject to a complaint. The conference will take place at Queen … Continue reading

Review of arrangements for disagreement resolution (SEND) – Part 2: Impact of compulsory mediation information on appeals to the First-tier Tribunal SEND

In a two-part blog post, Mairi Ann Cullen, Senior Research Fellow, University of Warwick, reports on the Department of Education-funded review of new arrangements for disagreement resolution in special educational needs disputes. Part 1 explored the element of the study that aimed to understand the effect of the recent pilot extending the powers of the … Continue reading

Mediating Court of Protection cases – Summary of research

By Charlotte May What is the scope for using mediation in the Court of Protection? Current research[1] has established a starting point for exploring this question and related issues such as when in the process mediation can be most useful, what training and expertise are needed for mediators in these cases, and what issues are … Continue reading