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Internal review

This category contains 24 posts

Accountability and improvement in the ombuds sector: the role of peer review

Accountability and improvement in the ombuds sector: the role of peer review By Chris Gill (University of Glasgow)   On Monday 23 September 2019, the International Ombudsman Institute and the Parliamentary and Health Services Ombudsman hosted a seminar aimed at developing best practice in the use of peer review by ombuds offices. In this post, … Continue reading

Being Complained About – What Next?

An update from Carolyn Hirst (Hirstworks), Chris Gill (University of Glasgow) and Jane Williams (Queen Margaret University) on the Being Complained About work and their related new project on Therapeutic Complaint Resolution (TCR). Their previous UKAJI blog post on this project can be found here.       Our ‘Being Complained About: Good Practice Principles … Continue reading

Book review: Cruel, Inhuman or Degrading Treatment? Benefit Sanctions in the UK

By Brian Thompson In this blog post, Brian Thompson reviews a new book by Michael Adler, Cruel, Inhuman or Degrading Treatment? Benefit Sanctions in the UK (2018, Palgrave Socio-Legal Studies). Michael Adler explains that the project of this book is to give a critical account of the benefit sanctions regime in the UK and to … Continue reading

An example of how administrative justice design considerations apply across the justice system

Transparency, accountability and the role of internal review – key administrative justice design considerations – feature in proposed changes to the way the Parole Board makes decisions. The Worboys case, heard in the High Court on 13-14 March 2018, is the first time a victim has challenged a Parole Board decision. Two victims of the … Continue reading

Designing a social security system with human rights at the core: Scrutiny of the Social Security (Scotland) Bill

  Members of UKAJI were among the more than 100 individuals and organisations giving written evidence to the Scottish Parliament’s Social Security Committee in its scrutiny of the Social Security (Scotland) Bill. The Bill sets out seven principles for Scottish social security, including the principle that social security is a human right. This post gives … Continue reading