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Reports & Publications

This category contains 38 posts

Mental Health Tribunals: Examining current practice, rising caseloads and next steps

  By Nicola Glover-Thomas This report results from a one-day policy seminar in December 2017, Mental Health Tribunals: Evaluating Current Practice and Moving Forward, funded by the University of Manchester and The UK Administrative Justice Institute (UKAJI). The seminar was part of a project sponsored by UKAJI and HM Courts and Tribunals Service to explore … Continue reading

Research Roadmap: Where we’ve been and where we need to go with administrative justice research

Today the UK Administrative Justice Institute (UKAJI) publishes its Research Roadmap, proposing a way forward for empirical research in administrative justice. In doing so we build on earlier work by Nuffield’s Law in the Real World inquiry and the Research Agenda of the Administrative Justice and Tribunals Council (AJTC). A fundamental purpose of research is … Continue reading

Ensuring fairness in ombuds’ decision-making

By Nial Vivian On 1 November 2017, MoneySavingExpert (MSE) published a report into the ability of ombud schemes to fulfil their purpose. They concluded that ombud schemes are perceived as biased by many users, that compliance with ombuds’ processes and decisions is poor, and that a tightening of regulations around the use of the title … Continue reading

Where do we need to go with research? Launch of UKAJI’s Research Roadmap for administrative justice

On 6 December 2017, at the University of Essex in Colchester, we celebrated the work of UKAJI’s phase 1 and presented a summary of our research roadmap, which sets out the challenges, opportunities and priorities for research in administrative justice over the next five years. We were joined by a range of the stakeholders who … Continue reading

Conference launches research and guidance on supporting employees who have been complained about

A conference co-organised by the Scottish Public Services Ombudsman (SPSO), Queen Margaret University (QMU), and the University of Glasgow took place in Edinburgh on Tuesday 5 December. The conference explored how best to support public-service employees who have been subject to a complaint. The conference launched an SPSO report on ‘Making Complaints Work for Everyone’. … Continue reading