Preventing exclusion in an age of digitalisation By Jo Hynes (Research Fellow, Public Law Project and PhD candidate, University of Exeter) This blog piece summarises the full rapporteur’s briefing available on the Public Law Project website. Despite significant benefits, the ongoing HMCTS reform programme’s commitment to digital justice poses significant challenges, not least in the … Continue reading
Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters By Ben Baumberg Geiger (Senior Lecturer, University of Kent, and co-lead of the ‘Welfare at a (Social) Distance’ project on the benefits system during COVID-19) In a new report, we estimate that in July/August 2020, about half a … Continue reading
The Northern Ireland Public Services Ombudsman’s Own-Initiative Investigation into Personal Independence Payments By Robert Thomas (University of Manchester) The publication of the own-initiative investigation by the Northern Ireland Public Services Ombudsman (NIPSO) into Personal Independence Payments (PIP) is the first such investigation anywhere in the UK. It is a matter of considerable importance. At present, … Continue reading
Roundtable report: complaint handling in adult social care and social housing (part 2) This post provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons (University of Stirling), and Isidoropaolo Casteltrione (Queen Margaret University). This invitation-only … Continue reading
Roundtable report: complaint handling in adult social care and social housing (part 1) By Chris Gill (University of Glasgow) This blog post (the first of two) provides a summary of a roundtable event held on 9 June 2021 organised by Chris Gill (University of Glasgow), Carolyn Hirst (Hirstworks), Jane Williams (Queen Margaret University), Richard Simmons … Continue reading
