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Consumer-citizens

This category contains 20 posts

Researching users’ perspectives – report from a UKAJI workshop

On 26 January 2017, UKAJI hosted an interactive workshop on researching the perspectives of users of administrative justice. Below are a summary of the event and links to papers and presentations. Background Understanding ‘users’ perspectives’ is one of the most sought-after aspects within administrative justice and also one of the most complex to research and … Continue reading

No end of searching: A comment on the draft Public Service Ombudsman Bill 2016

On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. The Bill has had a long gestation, starting with … Continue reading

A service user perspective of the draft legislation for the new Public Service Ombudsman

On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. The Bill has had a long gestation, … Continue reading

Deadline looms for new SLSA Stream: Social rights, citizenship and the welfare state

By Ciara Fitzpatrick The establishment of this new stream at the annual Socio-Legal Studies Association Conference (on 5-7 April 2017, at Newcastle University) reflects the prevalence of current debates on social rights, citizenship, and the welfare state. The convenors consider that there is no area of law more closely aligned with the social and the … Continue reading

What’s new in administrative justice, December 2016

UK Parliament SNP MP Mhairi Black has published a Private Members’ Bill that would require the assessment of a benefit claimant’s circumstances before the implementation of sanctions. The Benefit Claimants Sanctions (Required Assessment) Bill is expected to resume its second reading debate on 24 January 2017, having been adjourned on 2 December. A Commons Library … Continue reading