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Scotland

This category contains 33 posts

Administrative Justice Council (AJC) Academic Panel Workshop: Mapping Administrative Justice

AJC Academic Panel Workshop: Mapping administrative justice By Heidi Bancroft   The Academic Panel to the AJC is holding a workshop on mapping the administrative justice landscape in Wales and Scotland on Wednesday 19th June at 11:30-14:15  at Freshfields in Manchester (https://www.freshfields.com/en-gb/contacts/contact-us/europe/manchester-office/).  We will have presentations from Dr Sarah Nason (Bangor), Pete Butcher (Bangor University … Continue reading

Being Complained About – What Next?

An update from Carolyn Hirst (Hirstworks), Chris Gill (University of Glasgow) and Jane Williams (Queen Margaret University) on the Being Complained About work and their related new project on Therapeutic Complaint Resolution (TCR). Their previous UKAJI blog post on this project can be found here.       Our ‘Being Complained About: Good Practice Principles … Continue reading

Universal Credit – When evidence becomes politicised

In our Research Roadmap published in February of this year, UKAJI cited the roll-out of Universal Credit (UC) as an example of the extraordinary impact of administrative justice on the day-to-day lives of people. In this blog post, we consider the recent report by the National Audit Office (NAO) on its independent review of UC, … Continue reading

Mapping the Bodies involved in Health Redress in the United Kingdom

UKAJI has commissioned this research to explain the UK health systems and map the bodies involved in health redress in order to provide a resource for researchers who want to study aspects of the system, including regulators and ombuds. It is hoped that it may also contribute to the identification and discussion of pressure points … Continue reading

Conference launches research and guidance on supporting employees who have been complained about

A conference co-organised by the Scottish Public Services Ombudsman (SPSO), Queen Margaret University (QMU), and the University of Glasgow took place in Edinburgh on Tuesday 5 December. The conference explored how best to support public-service employees who have been subject to a complaint. The conference launched an SPSO report on ‘Making Complaints Work for Everyone’. … Continue reading