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Ombuds and reviewers

This category contains 94 posts

Designing a Public Services Ombud scheme for Jersey

Researchers from the University of Essex are exploring the design of a new public-sector ombud in conjunction with the Jersey Law Commission. By Andrew Le Sueur and Margaret Doyle Background The current project has had a long gestation. In 2000, the Review Panel on Machinery of Government in Jersey (chaired by Sir Cecil Clothier) recommended … Continue reading

Courts challenge ombud’s approach to determining service failure

UKAJI is publishing a series of blog posts about the Court of Appeal decision in Miller v Health Service Commissioner [2018] EWCA Civ 144 (February 2018), which identified a number of failures in the investigation by the Health Service Ombudsman for England. The first post, by Richard Kirkham, considered what the judgment tells us about judicial approaches to … Continue reading

Mapping the Bodies involved in Health Redress in the United Kingdom

UKAJI has commissioned this research to explain the UK health systems and map the bodies involved in health redress in order to provide a resource for researchers who want to study aspects of the system, including regulators and ombuds. It is hoped that it may also contribute to the identification and discussion of pressure points … Continue reading

New Tribunal powers for health and social care – key points from the guidance

Originally posted on rightsinreality:
So from April* the SEN and Disability Tribunal will have new powers to make ‘non binding recommendations’ on health and social care needs and provision in EHC Plans for disabled children and young people. There is an excellent overview of the Tribunal’s new powers on the Contact website. This is potentially…

Still at the Crossroads: The ombud as ‘just an alternative’ or a ‘just alternative’ (again) in the light of Miller v Health Service Commissioner

UKAJI is publishing a series of blog posts about the Court of Appeal decision in Miller v Health Service Commissioner [2018] EWCA Civ 144 (February 2018), which identified a number of failures in the investigation by the Health Service Ombudsman for England. The first post, by Richard Kirkham, considered what the judgment tells us about judicial approaches to … Continue reading