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archives

System design

This category contains 82 posts

Immigration complaints (Part II)

Immigration complaints (part 2) By Robert Thomas (University of Manchester Law School) This is the second of three blogs on immigration complaints. This first blog examined the key trends, features, and criticisms of immigration complaints. This blog looks at the outcomes of immigration complaints and discusses the importance of government collecting data on complaint outcomes. … Continue reading

Administrative leapfrogging – The Communities Secretary and avoiding the devolved middle-men

Administrative leapfrogging – The Communities Secretary and avoiding the devolved middle-men By Lee Marsons (University of Essex) On 6 July 2021, the Local Government Association held its annual conference at which the Secretary of State for Housing, Communities and Local Government (hereafter ‘the Secretary of State’) delivered a keynote address. This was a speech of … Continue reading

Preventing exclusion in an age of digitalisation

Preventing exclusion in an age of digitalisation By Jo Hynes (Research Fellow, Public Law Project and PhD candidate, University of Exeter) This blog piece summarises the full rapporteur’s briefing available on the Public Law Project website. Despite significant benefits, the ongoing HMCTS reform programme’s commitment to digital justice poses significant challenges, not least in the … Continue reading

Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters

Half a million people didn’t take-up Universal Credit at the start of COVID-19 – and why this matters By Ben Baumberg Geiger (Senior Lecturer, University of Kent, and co-lead of the ‘Welfare at a (Social) Distance’ project on the benefits system during COVID-19) In a new report, we estimate that in July/August 2020, about half a … Continue reading

The ESRC Just Energy project

The ESRC Just Energy project By Chris Gill (University of Glasgow) and Naomi Creutzfeldt (University of Westminster) This blog post summarises the findings of our ESRC-funded Just Energy project and outlines the main arguments in our forthcoming book on Access to Justice for Vulnerable Energy Consumers in Europe. Our starting point for this project, four … Continue reading