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Experiments in Automating Immigration Systems By Tatiana Kazim, Public Law Project and Equal Education Law Centre (South Africa) Governments around the world are embracing automated decision making (ADM). The potential benefits are well-rehearsed: faster, cheaper, more accurate, more consistent decision-making. Equally, the dangers posed by government ADM systems have been exposed by several high-profile scandals … Continue reading
Financial Remedy Recommendations made by the Parliamentary and Health Service Ombudsman Robert Thomas (University of Manchester) This blog presents some data concerning financial compensation recommendations made by the Parliamentary and Health Service Ombudsman (PHSO) acquired through a freedom of information request. When the PHSO makes a finding of maladministration or service failure, it will consider … Continue reading
The Transforming Complaint Resolution website has been created by Chris Gill, Carolyn Hirst and Jane Williams. Collectively we are academics, researchers and practitioners who have an interest in complaint handling, conflict resolution, and administrative justice. Together we believe that much of the transformational potential of complaints remains unrealised and unrecognised. And our common intent is … Continue reading
Administrative Law Challenges in the Information Commissioner’s Office Age Appropriate Design Code By Jonathan Collinson (University of Huddersfield) The Information Commissioner’s Office (ICO) Age Appropriate Design Code is a collection of 15 principles to set expectations of how children’s personal data should be processed in order to be compliant with UK data protection law. Its … Continue reading
Immigration complaints (part 2) By Robert Thomas (University of Manchester Law School) This is the second of three blogs on immigration complaints. This first blog examined the key trends, features, and criticisms of immigration complaints. This blog looks at the outcomes of immigration complaints and discusses the importance of government collecting data on complaint outcomes. … Continue reading
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