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System design

This category contains 58 posts

New Report: The Digitalisation of Tribunals

Tribunals are a major part of the administrative justice system. The Government has begun to introduce digital procedures in tribunals but the full details of the changes remain to be seen. This report—commissioned by the UK Administrative Justice Institute—outlines ‘what we know and what we need to know’ about the digitalisation of tribunals. It takes … Continue reading

Mapping the Bodies involved in Health Redress in the United Kingdom

UKAJI has commissioned this research to explain the UK health systems and map the bodies involved in health redress in order to provide a resource for researchers who want to study aspects of the system, including regulators and ombuds. It is hoped that it may also contribute to the identification and discussion of pressure points … Continue reading

New Tribunal powers for health and social care – key points from the guidance

Originally posted on rightsinreality:
So from April* the SEN and Disability Tribunal will have new powers to make ‘non binding recommendations’ on health and social care needs and provision in EHC Plans for disabled children and young people. There is an excellent overview of the Tribunal’s new powers on the Contact website. This is potentially…

Still at the Crossroads: The ombud as ‘just an alternative’ or a ‘just alternative’ (again) in the light of Miller v Health Service Commissioner

UKAJI is publishing a series of blog posts about the Court of Appeal decision in Miller v Health Service Commissioner [2018] EWCA Civ 144 (February 2018), which identified a number of failures in the investigation by the Health Service Ombudsman for England. The first post, by Richard Kirkham, considered what the judgment tells us about judicial approaches to … Continue reading

Seminar report: Complaints about public services – where next for the ombud?

Reform of public-sector ombuds was the focus of a seminar on 5 February 2018, co-hosted by JUSTICE, the Ombudsman Association, and UKAJI. It was attended by more than 50 practitioners, law makers, researchers and policy makers and generated a lively discussion about the reform of the public-sector ombud. Below are some background context and a … Continue reading