This tag is associated with 2 posts

The Proactive Model of the Ombudsman: proposed reform in Wales

Richard Kirkham compares the reform of the Public Services Ombudsman in Wales with measures in England. This blog post first appeared on the Institute of Welsh Affairs blog, ‘Click on Wales‘, on 2 March 2017.   By Richard Kirkham Building on former innovations in Scotland and Northern Ireland, a Public Services Ombudsman (Wales) Bill has been drafted with the intention … Continue reading

A Democratic Alternative?

By Nick O’Brien In a recent article in the Journal of Social Welfare and Family Law (‘The ombudsman as democratic alternative: reading the EU Consumer ADR Directive in the light of the PASC reports’, 37 (2015) 274-282) I argued that ombuds – or at least those who still aspire to some sort of ‘public’ function … Continue reading