This tag is associated with 6 posts

More merger than radical reform: The Government’s response to its Consultation on a new Public Services Ombudsman

By Richard Kirkham This post was originally published on OA News, the online newsletter of the Ombudsman Association, on 22 December 2015. It is re-posted with permission of the author and the Ombudsman Association. In a pleasant Christmas present for ombudsman watchers, the Cabinet Office has published a response to its summer consultation on proposals … Continue reading

Why redress design is important, and the role of research

Last week saw some interesting developments in terms of redress design and the role that research plays in such design. The National Audit Office published a report into complaints handling in the public sector, highlighting the need for analysis of data on complaints, and the Ministry of Justice has announced the terms of reference for its post-implementation … Continue reading

Conference announcement and call for papers

ADMINISTRATIVE JUSTICE IN WALES AND COMPARATIVE PERSPECTIVES 10th September 2015, 9:30am-5:30pm – Reichel Hall, Bangor University In association with the Welsh Government and the UK Administrative Justice Institute, Bangor Law School is delighted to announce an upcoming conference on the theme of administrative justice. Administrative justice is of special importance to Wales with its significant … Continue reading

Analysis: Not there yet, but some ombudsman reform buses have come into sight

By Richard Kirkham, University of Sheffield, and Brian Thompson, University of Liverpool Talk of reform and renewal of the public service ombudsman sector has a long history (eg see our work), but across the UK it would seem that we have at last reached a significant tipping point from which the British version could mature into … Continue reading

Administrative Justice in Wales: Challenges and Opportunities

By Sarah Nason, Ysgol y Gyfraith/ School of Law, Prifysgol Bangor University On 13th February 2015, UKAJI held its first workshop designed to bring together members from the policy, practice and research communities. The seminar, hosted by Bangor University Law School and supported by the Welsh Government, was also the first stage in research aiming … Continue reading