How do you develop a human rights approach to investigating complaints about public services? Here Jenny Strinati, Investigation Manager for the Public Services Ombudsman for Wales, explains the way her organisation is facing the challenge. By Jenny Strinati Background Having been a slightly blurred part of ombuds work for many years, the spotlight has now been firmly … Continue reading
International human rights conference: 25-27 May 2016, Belfast The Offices of the Northern Ireland Public Services Ombudsman (NIPSO) and the Northern Ireland Human Rights Commission (NIHRC) invite you to participate in an International Conference which will focus on sharing the features and benefits of a Human Rights based approach with a bespoke staff manual and … Continue reading
Grainne McKeever reports on a new report and a policy seminar in Northern Ireland addressing the issues and challenges of social security changes and how to mitigate the impact of the reforms. Welfare Reform Mitigations Working Group report The independent Welfare Reform Mitigations Working Group has produced its report into how the additional funds of £585 million, … Continue reading
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