This tag is associated with 2 posts

New comparative research: ‘Being an ombudsman in higher education’

In this comparative study, Rob Behrens reviews the lived experience of higher education ombuds in 18 countries. Having had unique access to the archives of the European Network of Ombudsmen in Higher Education (ENOHE), and drawing on a network-wide survey, he has produced a comprehensive account of European practitioners. Higher education ombudsmen operate from a … Continue reading

Analysis: Public trust and ombudsmen

Ombudsmen have an important role in safeguarding public trust in professions and public service providers. In “Public trust and the ombudsman: the case of the OIA”, published on 12 March 2015, Rob Behrens (Chief Executive of the Office of the Independent Adjudicator for Higher Education (OIA)) examines the role of the ombudsman in the context … Continue reading