restorative justice

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A complainant’s-eye view of restorative justice

In this blog post, Della Reynolds, Co-ordinator of the PHSO Pressure Group, explains why a focus on restorative justice would help empower complainants who use ombuds schemes. By Della Reynolds Legal definition: The need to repair the harm done through a process of negotiation, mediation, victim empowerment and reparation. Colloquial definition: Don’t get mad, get … Continue reading