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University College London

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New comparative research: ‘Being an ombudsman in higher education’

In this comparative study, Rob Behrens reviews the lived experience of higher education ombuds in 18 countries. Having had unique access to the archives of the European Network of Ombudsmen in Higher Education (ENOHE), and drawing on a network-wide survey, he has produced a comprehensive account of European practitioners. Higher education ombudsmen operate from a … Continue reading