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By Joe Tomlinson In this post, Joe Tomlinson explores critiques of the current focus on ‘users’ of administrative justice and suggests that grasping the multiple conflicting understandings of ‘user’ can help to clarify the underlying concerns about user-focused design. In UK administrative justice circles, it would be easy to get the impression that we are … Continue reading
This post gives an overview of a recent study of ‘ombuds watchers’ and their online criticism of the public service ombud schemes, including the PHSO, LGO and SPSO. The researchers, Chris Gill (University of Glasgow) and Naomi Creutzfeldt (University of Westminster), have published a paper about the research: ‘The ‘Ombuds Watchers’: Collective Dissent and Legal … Continue reading
By Timea Tallodi In this post, Timea Tallodi explains how she applied interpretative phenomenological analysis when researching the perceptions and experiences of individual parties in mediation. She considers what the findings suggest about mediation’s potential in conflicts arising in administrative justice. In recent decades numerous books and articles have been published on mediation. Most of … Continue reading
How do children and young people participate in mediation to resolve disputes about their special educational needs provision? Ben Walsh reports on his recent study (featured in UKAJI’s Current Research Register profiles, May 2016 update) and forthcoming article [published and now available here] and identifies the need for further research on the views of children and … Continue reading
On 26 January 2017, UKAJI hosted an interactive workshop on researching the perspectives of users of administrative justice. Below are a summary of the event and links to papers and presentations. Background Understanding ‘users’ perspectives’ is one of the most sought-after aspects within administrative justice and also one of the most complex to research and … Continue reading
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