Queen Margaret University, Edinburgh, is seeking a Lecturer in Dispute Resolution to help its Consumer Dispute Resolution Centre deliver deliver its ambitious expansion programme. QMU is looking for an academic or practitioner with experience of dispute resolution and/or ombudsman practice and/or complaint handling in the public or private sector.
The closing date is 26 September 2016.
The Consumer Dispute Resolution Centre carries out research in a range of areas on important themes, which seek to bridge theoretical perspectives and the concerns of dispute resolution practitioners. Current areas of interest within the Centre’s research team include: understanding consumer perspectives in relation to dispute resolution, the design of effective dispute mechanisms, using complaints as a source of learning and innovation, and the impact of current dispute resolution policy for dispute resolvers.