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Consumer-citizens

This category contains 43 posts

The ESRC Just Energy project

The ESRC Just Energy project By Chris Gill (University of Glasgow) and Naomi Creutzfeldt (University of Westminster) This blog post summarises the findings of our ESRC-funded Just Energy project and outlines the main arguments in our forthcoming book on Access to Justice for Vulnerable Energy Consumers in Europe. Our starting point for this project, four … Continue reading

Contracting out and administrative justice

Contracting out and administrative justice Robert Thomas (University of Manchester) Much of the thinking and debate about administrative justice concerns the need for government to make good quality original decisions and to get things right first time. If only administrative officials could become better at making decisions and learning from their errors, then the range … Continue reading

Judicial review and Covid-19: reflections on the role of crowdfunding

Judicial review and Covid-19: reflections on the role of crowdfunding Sam Guy – MA Social Research student and incoming ESRC-funded PhD candidate at the University of York   The Government’s response to the Covid-19 pandemic has been subject to significant numbers of judicial review challenges, many of which have been financed using crowdfunding. These cases, … Continue reading

Accountability and improvement in the ombuds sector: the role of peer review

Accountability and improvement in the ombuds sector: the role of peer review By Chris Gill (University of Glasgow)   On Monday 23 September 2019, the International Ombudsman Institute and the Parliamentary and Health Services Ombudsman hosted a seminar aimed at developing best practice in the use of peer review by ombuds offices. In this post, … Continue reading

Improving legal participation: what is legal participation?

Improving legal participation: what is legal participation?    By Grainne McKeever (University of Ulster)   Article 6 of the European Convention on Human Rights on the right to a fair trial recognises the importance of individual citizens being able to participate effectively in the legal resolution of their disputes. The core value of participation is … Continue reading